Effective Date: September 23, 2026
Education Street (“Education Street”, “we”, “us”, or “our”) operates the website https://educationstreet.in/ (the “Website”).
This Privacy Policy explains how Education Street collects, uses, stores, shares, and protects personal data when you visit or use our Website, submit an enquiry, request counselling, register for an event or service, contact us, or otherwise interact with us through the Website.
We respect your privacy and are committed to handling personal data responsibly and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 and applicable rules and regulations.
1. Personal Data We Collect
Depending on how you interact with our Website and services, we may collect the following categories of personal data.
Information You Provide to Us
When you submit a form, contact us, request counselling, register for an event, or otherwise communicate with us, we may collect information such as:
- First name and last name
- Email address
- Mobile or telephone number
- Current location
- Country or countries of interest
- Course, programme, university, or study-abroad preferences
- Educational information that you choose to provide
- Information included in your enquiry or communication with us
- Information required to provide counselling or other requested services
- Any other information that you voluntarily provide through our Website or during communication with us
You should provide only information that is relevant and necessary for your enquiry or requested service.
Information Collected Automatically
When you visit our Website, certain technical and usage information may be collected automatically through the Website, browser, device, analytics tools, cookies, and similar technologies.
This information may include:
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- Pages visited and interactions with the Website
- Date and time of visits
- Approximate usage and session information
- Referring pages or sources
- Technical information required for website security, functionality, and performance
The information collected automatically depends on the technologies and services currently implemented on the Website.
2. How We Use Personal Data
Education Street may process personal data for the following purposes:
- To respond to your enquiries and requests
- To provide education and study-abroad counselling or other requested services
- To communicate with you regarding your enquiry, counselling, registration, or requested service
- To process registrations for events, webinars, consultations, or other activities
- To provide customer support
- To maintain and improve the Website and our services
- To understand Website usage and performance
- To maintain Website security and prevent misuse
- To identify, investigate, and address technical or security issues
- To comply with applicable legal and regulatory obligations
- To establish, exercise, or defend legal claims where applicable
- To carry out other purposes that are communicated to you at the time your personal data is collected or otherwise permitted by applicable law
We do not intend to collect personal data that is unnecessary for the purpose for which it is being processed.
3. Consent and Processing of Personal Data
Where consent is required under applicable law, Education Street will seek consent in an appropriate manner before processing personal data on the basis of that consent.
Where consent is requested, we aim to provide clear information about:
- The personal data being requested
- The purpose for which the data is being processed
- The service, communication, or activity enabled by the processing
- How you can withdraw consent
- How you can exercise your applicable rights
- How you can raise a grievance or complaint
Where processing is permitted under applicable law without consent, we may process personal data for that lawful purpose.
Providing personal data through a form does not by itself mean that you have consented to every possible use of that data. We will process personal data according to the purpose communicated to you and applicable law.
4. Enquiries and Communications
If you submit your personal data through an enquiry or contact form, we may use the information you provide to:
- Respond to your enquiry
- Contact you regarding the information or service you requested
- Provide counselling or assistance related to your enquiry
- Follow up on your request where reasonably necessary
- Maintain records relating to the enquiry and requested service
Where you separately provide consent for promotional or marketing communications, where such consent is required, your personal data may also be used for those communications in accordance with that consent.
5. Cookies and Similar Technologies
Education Street may use cookies and similar technologies to operate, secure, analyse, and improve the Website and, where applicable, support marketing or advertising activities.
Cookies are small text files or similar identifiers that may be stored on your device when you visit a website.
Depending on their purpose, cookies and similar technologies may be used for:
- Website functionality
- Session management
- Remembering preferences
- Security
- Website analytics
- Understanding Website usage and performance
- Measuring marketing or advertising effectiveness, where applicable
You may be able to manage or restrict cookies through your browser settings. Certain Website functions may not operate as intended if required cookies are disabled.
Where consent is required for a particular processing activity, we will provide an appropriate mechanism to obtain and manage that consent.
6. Sharing of Personal Data
Education Street may share or provide access to personal data where necessary to operate the Website, provide requested services, manage enquiries, maintain technical systems, or comply with applicable law.
This may include authorised service providers, technology providers, website hosting providers, analytics providers, communication providers, customer relationship management or lead-management systems, professional advisers, or other service providers engaged by Education Street.
Such service providers may process personal data on our behalf only for purposes relevant to the services they provide to us and subject to appropriate contractual or other safeguards as applicable.
We may also disclose personal data:
- When required by applicable law or a lawful request
- To comply with legal or regulatory obligations
- To protect the rights, property, or safety of Education Street, our users, or others
- To detect, prevent, or investigate fraud, security incidents, or unlawful activity
- In connection with legal proceedings or the establishment, exercise, or defence of legal claims
We do not sell personal data as a commercial product.
7. Analytics and Website Performance
We may use analytics and similar technologies to understand how visitors use our Website and to improve its performance, functionality, content, and user experience.
For example, we may use third-party analytics services such as Google Analytics if such services are enabled on the Website.
These services may collect information about Website visits, interactions, device information, and other technical or usage information in accordance with their respective technologies and applicable settings.
The specific analytics and tracking services used on the Website may change from time to time. Where required, appropriate consent or controls will be provided for applicable processing activities.
8. Data Retention
Education Street retains personal data only for as long as reasonably necessary for the purpose for which it was collected, to provide the requested service, to maintain appropriate business records, to comply with applicable legal or regulatory requirements, or for other lawful purposes.
The retention period may vary depending on:
- The nature of the personal data
- The purpose for which it was collected
- Whether an enquiry or service relationship is ongoing
- Legal or regulatory requirements
- The need to resolve disputes or enforce agreements
- Security, fraud prevention, or other operational requirements
When personal data is no longer required for the applicable purpose and there is no legal or other valid reason to retain it, we will take appropriate steps to delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.
9. Security of Personal Data
Education Street takes reasonable security measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
Security measures may include appropriate technical and organisational safeguards relevant to the nature of the personal data and the risks involved.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal data.
10. Personal Data Breaches
If a personal data breach occurs, Education Street will take appropriate steps in accordance with applicable law, including assessing the incident, taking reasonable measures to contain and mitigate its impact, and making any required notifications to affected individuals or relevant authorities within the applicable legal requirements.
11. Transfers and Processing of Personal Data
Personal data may be processed or stored using service providers, systems, or infrastructure located in India or other jurisdictions, subject to applicable law.
Where applicable law imposes requirements or restrictions on the transfer of personal data outside India, Education Street will comply with those requirements.
12. Your Rights
Subject to applicable law and any conditions or limitations prescribed by law, you may have rights relating to your personal data, including the right to:
- Request information about the personal data being processed about you
- Request correction or completion of inaccurate or incomplete personal data
- Request erasure of personal data where applicable
- Withdraw consent where processing is based on consent
- Raise a grievance regarding the processing of your personal data
- Nominate another individual to exercise applicable rights in accordance with applicable law
To exercise an applicable right, withdraw consent, or raise a privacy-related request, you may contact us using the details provided in the Contact Us section of this Privacy Policy.
We may need to verify your identity or request additional information before processing certain requests in order to protect personal data and prevent unauthorised requests.
13. Withdrawal of Consent
Where we process personal data based on your consent, you may withdraw that consent through the mechanism made available for that purpose or by contacting us.
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
After withdrawal, we will cease the relevant processing where required by applicable law, unless continued processing is permitted or required under another lawful basis or legal obligation.
14. Children’s Privacy
Our Website and services may be accessed by students and their parents or guardians, including students who may be under 18 years of age.
Where personal data of a child is processed, Education Street will comply with applicable requirements relating to children’s personal data, including obtaining verifiable parental or guardian consent where required by applicable law.
We do not knowingly use children’s personal data for activities prohibited by applicable law.
If you believe that a child has provided personal data to us without the required parental or guardian consent, please contact us using the details provided below.
15. Third-Party Websites and Services
Our Website may contain links to websites, platforms, or services operated by third parties.
If you follow a third-party link or interact with a third-party service, the privacy practices of that third party will apply to your interaction with that service.
Education Street does not control the privacy practices, security, or content of third-party websites or services. We recommend reviewing the privacy policy of any third-party website or service before providing personal data.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, data-processing practices, legal requirements, or other operational requirements.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
Where required by applicable law, we may also provide additional notice or take other steps before material changes become effective.
We encourage you to review this Privacy Policy periodically to understand how we handle personal data.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, withdraw consent, or raise a privacy-related grievance, please contact us:
Education Street
Email: info@educationstreet.in
Website: https://educationstreet.in/
When contacting us about a privacy request, please provide sufficient information for us to understand and process your request. We may contact you if additional information is reasonably required to verify your identity or process the request.
18. Grievance Redressal
If you have a concern regarding the processing of your personal data or believe that your privacy rights have not been appropriately addressed, you may contact Education Street using the contact details provided above.
We will review and respond to privacy-related grievances in accordance with applicable law and the applicable grievance redressal process.